The Internal Revenue Service is providing guidance on how Austin area taxpayers can reach the agency regarding urgent tax issues in the aftermath of the plane crash at the Echelon 1 Building, located at 9430 Research Boulevard in Austin. Taxpayers with questions or concerns related to open cases at the Echelon 1 building may call the following numbers for assistance:

• Audit (Examination) cases: 210-841-2460
• Collection cases: 210-841-2446 or 2447
• Offers in Compromise: 405-297-4440

Taxpayers may also call the local Austin Taxpayer Advocate at 512-499-5875. The Taxpayer Advocate Service is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving tax problems that have not been resolved through normal channels, or who believe that an IRS system or procedure is not working as it should.

Tax professionals with inquiries should direct any issues or concerns to the local Austin IRS stakeholder liaisons at either of the following numbers: 512-499-5529 or 512-499-5715.